Account Manager – WPS Location: LondonContract Type: Permanent About WPS We deliver high-quality property maintenance and facilities management solutions across the UK. Our commitment to excellence and customer satisfaction drives everything we do. We work in partnership with clients to provide safe, sustainable, and efficient services that make a real difference. Role Purpose We are seeking an experienced Account Manager to oversee the delivery of services for our JLL account in London. This role is pivotal in ensuring contractual compliance, operational efficiency, and exceptional client satisfaction. You will act as the primary point of contact for the client, managing relationships and driving performance across all aspects of the account. Key Responsibilities Lead and manage the JLL account, ensuring all contractual obligations are met. Develop and maintain strong client relationships, acting as a trusted partner. Oversee operational delivery, including planned and reactive maintenance. Monitor financial performance, budgets, and reporting requirements. Drive continuous improvement and innovation within the account. Ensure compliance with health, safety, and environmental standards. Skills & Experience Proven experience in account management within property services or facilities management. Strong leadership and stakeholder management skills. Excellent financial and commercial acumen. Knowledge of compliance and health & safety regulations. Ability to deliver high standards of service and customer care. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting