Job Description
Salary £26732
Holiday 28 daysholiday, enhanced after 5 years of service.
Buttheresmore...
* Free meals on duty.
* Uniform offered and dry cleaned.
* Discounted employee friends & family rates at Arora Hotels.
* Food and beverage discounts.
* Christmas gifts and employee parties.
* Introduce a friend scheme.
* Cycle 2 work scheme.
* UK attraction discounts @ Merlin Entertainments.
* Taste card.
* Life assurance scheme.
* Wage stream.
* Employeeassistanceprogramme.
* Arora star employee recognition.
* Long service recognition award.
About us...
With 710 spacious, soundproofed bedrooms, amazing runway views anda great selectionof Food and Beverage outlets, Renaissance London Heathrow is the perfect location for airport travellers. The hotel has 15 well-appointed conference and meeting rooms, catering for up to 600 delegates. It offers a large gym facility, businesscentreand on-site parking with ample spaces for both guests and employees of the hotel.
A bit about what you will do...
Assistant Night Managers in our team play a crucial role in overseeing the hotel's overnight operations, ensuring the highest standards aremaintainedacross all departments. Being adaptable and ready to handle any situation. Their leadership and ability to perform under pressure are key inmaintainingour exceptional service and safety for our guests.
* Deliver andmaintainexceptional levels of customer service.
* Ensure the security of the hotel throughout the night
* Conduct regular health and safety checks
* Manage and respond to any incidents or accidents involving guests or team members.
* Provide operational support to all departments as needed
More about you...
* Excellent communication and interpersonal skills.
* Excellent attention to detail and a drive tomaintainhigh standards.
* Strong leadership and motivational abilities.
* Resilience and a proactive approach to problem-solving.
* A smart and professional appearance.
* Micros and Opera PMS experience isa must.
* 4-star experience in a similar role would be a real advantage.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are excitingopportunities for career progression and development across our properties and brands.
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