A reputable call-handling service provider in Norwich seeks an Emergency Call Handler for a part-time role. This position is hybrid, requiring 18 hours per week, with shifts scheduled between Monday and Sunday. Applicants should have at least one year of experience in a call centre and possess strong empathy and communication skills. Responsibilities include arranging assistance for vulnerable clients and maintaining a calm, effective dialogue with distressed callers. Competitive salary and numerous perks including holiday increments and discounts. #J-18808-Ljbffr