Summary
We’re looking for a part time (15 hours per week) Facilities & Support Services Coordinator to join the team at Knightshayes. We are flexible over when these hours are worked but ideally over four days a week.Salary: £13.74 per hour
Contract: PermanentHours/ working pattern: Part-time, 15 hours per week.
What it's like to work here
Reporting to the Facilities & Support Services Manager for the Knightshayes & East Devon Property Group, you’ll be part of a friendly, dynamic team based at Knightshayes in Tiverton.
It’s an exciting time to join the team as we’re focused on growing our business and improving the services we offer our visitors and colleagues.
Our sites are busy and varied. Our friendly, outgoing teams are passionate about the work we do to conserve these special places and to share the stories with a wide range of visitors. We’re looking for someone to work with us who is enthusiastic, flexible, enjoys variety and a team player.
For more information about our property please visit
What you'll be doing
The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same, so you’ll have to love variety. As Facilities & Support Services Co-ordinator you’ll be supporting day to day operations and offer your advice beyond your team. You’ll always champion best practice and will be confident challenging the norm when you think there’s a better way of doing something. You’ll be responsible for supporting the delivery of an efficient, effective, and flexible facilities service, to enable the successful operation of the property. You’ll support the team to meet its objectives by ensuring high standards are always delivered and maintained whilst following procedures and conservation guidelines. You will be responsible for the administration of the regular building tasks and compliance work, co-ordinating contractors and facilitating access, and making sure the overall presentation of the property is always at its best.Please also read the full role profile attached to this advert.
Who we're looking for
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
1. You should have worked in a customer-facing or operational support role, ideally within a visitor attraction or property management setting.
2. Understanding safety legislation and being able to carry out risk assessments is essential for maintaining a safe environment.
3. You’ll need to be confident using Microsoft Office and digital platforms to manage records, communications, and marketing tasks.
4. The role involves working closely with colleagues and volunteers, so being a collaborative team player is key.
5. You must be adaptable and committed to delivering high standards of service across public areas and facilities.
Additional criteria for all other applicants. We'd love to hear from you if you’re:•experienced in giving business support, along with responsibility for facilities or office supervision.•good at communicating, both in writing and speaking.•able to work as part of a team, but also on your own initiative.•flexible and focused on people.•happy to multi-task and manage your own priorities and workload.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places