Location: England, United Kingdom, M90 1QX
Contract type: Permanent
Brand: WHSmith Travel
Pay: £12.25 per hour
JOB OVERVIEW
As a Barista at Smith's Family Kitchen you'll provide exceptional customer service and as part of a team to deliver our fantastic store standards.
Smith's Family Kitchen offers over 40 beverage options that are hot, cold, and iced as well as offering fresh baked products in store, patisserie items, hot breakfast, and lunch on the go Smith's Family Kitchen prides itself on supporting the local community and giving back to its customers with a wealth of offers, loyalty and Airport Staff discounts.
What being a Barista is all about?
* Interact with customers to understand their favourite food and beverage preferences so they get the best experience on every visit
* Deliver 'best in town' standards through presentation standards, availability
* Have great product knowledge to sell and recommend our products and services to your customers.
* Proactively engage with customers to understand their needs and make recommendations
* Working as part of a winning Team: pulling together with other members in the team to adapt to what can be a changing fast pace environment.
What our Stores would love to see.
* A passion for providing a great customer experience in your stores by Crafting Great coffee with your passion and energy for that Perfect Blend
* Good communication skills and Listening skills to understand then customers needs
* Great organisation skills plus strong attention to detail
* Able to work as part of a team, supporting your colleagues and helping to deliver the daily activities
How we reward our teams:
We know you'll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, holidays Hourly paid 6.6 weeks including bank holidays and employee discounts (up to 50%),
we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
OUR VALUES
We strive to be outward-facing and customer-focused:
an organisation that keeps its promises. Living our four key values is an important part of achieving this aim.
CUSTOMER
FOCUS
We keep the customer at the heart of all that we do.
VALUE
OUR PEOPLE
Our people are respected and valued in an honest, open environment.
DRIVE FOR
RESULTS
We push ourselves to achieve ambitious and competitive results – delivered with pace.
ACCOUNTABILITY
We take personal responsibility and deliver what we say we will.