Client Officer - Environmental Services
Permanent
Full-Time
£35,412 to £38,220
Come and work for an award-winning organisation
We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.
We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.
Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.
About the role
Cheltenham Borough Council are looking for a detail-orientated and pro-active Client Officer to support the delivery and development of our environmental services work, including waste, recycling, grounds maintenance and street cleansing.
You'll be a part of a dedicated team working to improve environmental services through the management of contracts, monitoring of performance and stakeholder engagement ensuring a high-quality service is delivered to our residents. The role is varied with opportunities to undertake exciting project work assisting the team with campaigns and service development as well as policy and partnership work.
Apply today and help shape environmental services in Cheltenham.
Please note we reserve the right to close the vacancy before the advertised closing date.
What can we do for you...
* An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
* A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays).
* A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
* A comprehensive programme of learning and development.
* Two days (pro rata) paid time off for volunteering.
* Enhanced maternity and paternity schemes.
* Access to free counselling services.
* Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan.
* A cycle to work scheme.
* Low-cost town centre parking.
* A commitment to employee wellbeing.
Applications
To apply for this position please click on "apply now" at the bottom of this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Cheltenham Borough Council.
The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.
Closing date
Tue, 30 Sep 2025