Claims Assistant
Job Title: Claims Assistant
Position Type: Full time, permanent
Location: Bridgend
Job Purpose
Covering core business hours between 08:00 and 18:00, you will play a key role in assisting in the day-to-day administration operations of the US Claims Department by ensuring accurate and timely completion of all allocated duties.
Key Responsibilities
* Ensure allocated incoming work tasks are processed, maintained and validated accurately, in a timely manner and in accordance with agreed operating procedures.
* Liaise with colleagues in a professional and courteous manner, always seeking to professionally resolve queries via telephone and email.
* Amend claims reserves and enter payments onto the claims system.
* Set up new claims, allocating to the appropriate adjuster.
* Work deductible collection, diary and ad-hoc administration tasks.
Skills and Experience Specification
* Microsoft Office proficiency, particularly in Excel and Power BI.
* Excellent written and verbal communication skills.
* Team player with the ability to work well on own initiative, as required.
* Excellent attention to detail to ensure accuracy of work undertaken.
* An ability to prioritise and multitask effectively, moving seamlessly from one task to another with high accuracy.
What We Offer
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package.
The Tokio Marine HCC Group of Companies is an equal opportunity employer.
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