Join to apply for the Receptionist role at Fonab Castle Hotel
Job Location
Fonab Castle Hotel, Foss Road, Pitlochry, Perthshire, PH16 5ND
Job Overview
At Fonab Castle, our reception team is the heartbeat of the hotel, delivering a seamless and exceptional guest experience from the very first interaction. We are looking for a friendly, motivated, and highly efficient individual to join our front-of-house team, ensuring every guest receives a memorable and personalised welcome.
Responsibilities
1. Handling guest enquiries and managing reservations
2. Answering calls professionally and efficiently
3. Overseeing daily banking procedures
4. Working with hotel booking and CRM systems
5. Upselling amenities and experiences to guests
Candidate Profile
* Well-presented and professional with excellent communication skills
* Highly organised, efficient, and proactive
* Confident working independently and in a team
* Experience in hospitality or customer service role
* Possess a can-do attitude and passion for five-star service
Benefits
* Hourly rate of £12.71
* Wagestream – access earned wages instantly
* YuLife – health and well-being rewards, EAP, Virtual GP, life insurance
* Echo – communication platform for staff engagement
* Career development and training opportunities
* Recognition and reward schemes
* Exclusive staff discounts at hotels
* Work in scenic locations across Scotland
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industry: Hospitality
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