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Lead analyst, enterprise resilience (testing & exercise)

London
MasterCard
Lead analyst
Posted: 16 August
Offer description

Lead Analyst, Enterprise Resilience (Testing & Exercise)

Location: London, England (Angel Lane)

Type: Full time

Posted: Yesterday

Application Deadline: September 13, 2025 (28 days remaining)

Requisition ID: R-247231


Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. We are committed to building a sustainable economy where everyone can prosper. Our digital payments solutions make transactions secure, simple, smart, and accessible, leveraging technology, innovation, partnerships, and networks to deliver impactful products and services worldwide.


Title and Summary

Role: Lead Analyst, Enterprise Resilience (Testing & Exercise)

About Mastercard: Mastercard is a global technology company in the payments industry, dedicated to connecting and powering an inclusive, digital economy. Our mission is to make transactions safe, simple, smart, and accessible using secure data, networks, and innovative solutions. With a presence in over 210 countries and territories, we aim to build a sustainable world that unlocks priceless possibilities for all.


Our Culture and Mission

Our decency quotient (DQ) drives our culture. We prioritize taking care of our people, their wellbeing, and career development, providing tools and environment for success.


Overview

The Enterprise Resilience Team seeks a testing & exercise expert to structure, coordinate, and enhance Mastercard’s resilience capabilities across various domains including Business Continuity, Crisis Management, Technical Recovery, Resilience Planning, and Operational Resilience. This role involves independent execution with support from a global team, and may require international travel.


Responsibilities

* Design and implement enhanced testing and exercise capabilities in partnership with global teams.
* Embed Operational Resilience within the organization based on Enterprise Resilience disciplines.
* Guide standardization and understand relevant regulations such as Bank of England (BoE) and DORA.
* Align enterprise resilience programs with ISO standards and support regulatory compliance across jurisdictions.
* Assess impact tolerance levels and ensure regulatory attestations are met.
* Manage business continuity tasks including impact analysis, risk assessment, planning, and exercises.
* Ensure third-party business continuity capabilities are compliant.
* Serve as a crisis management SME, setting up response models, plans, and exercises.
* Coordinate system impact analysis and recovery plans with technology recovery teams.
* Train and build relationships within the organization to foster a business continuity culture.
* Identify process improvements and provide strategic consultation.


Qualifications

* Excellent English communication skills.
* Minimum three years’ experience in a similar role.
* Knowledge of ISO certification and regulatory requirements.
* Industry accreditation (preferably MBCI or equivalent).
* Experience in impact analysis, risk assessment, and complex exercises.
* Understanding of technology recovery and third-party risk management.
* Experience with Fusion Risk Management software and emergency notification tools is advantageous.


Personal Qualities

* Influential stakeholder engagement skills.
* Decisiveness and ownership of tasks.
* Ability to deliver results with minimal supervision.
* Strong communication and relationship management skills.
* High attention to detail and solution-oriented mindset.
* Passion for learning and development.


Corporate Security Responsibility

All Mastercard employees are responsible for information security, adhering to policies, ensuring confidentiality, reporting breaches, and completing mandatory security trainings.

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