At Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the worlds leading manufacturers.
We are seeking a proactive and analytical Problem Management Specialist to join our team. The candidate will be responsible for identifying, analysing, and resolving recurring incidents and problems to prevent future occurrences. The candidate will work closely with various teams to investigate root causes, implement permanent corrective actions, collaborating with various stakeholder groups to implement preventive measures and drive continuous improvement initiatives.
The customer team is responsible for the production operations of the PLM toolset predominantly the 3DExperience and is adapting the Agile methodology for its operations. In this role the person will be joining one of our teams and will be working closely with other teammates and customer stakeholders.
Responsibilities:
1. Investigate and analyse incidents and problems to identify root causes.
2. Drive the resolutions across various stakeholder groups to prevent recurring incidents.