We’re the team behind the UK’s telecom networks—building, upgrading, and keeping the country connected! From fibre installs to 5G rollouts, we make it happen with innovation, speed, and a smile. If you love a challenge and want to be part of something big, Comex 2000 is the place to be.
Comex2000 is currently seeking an enthusiastic and committed Team Manager to join our Pre-enablement team in Oldbury.
Are you a committed, hard-working and eager to learn individual? Then come join the Comex2000 family!
We currently have an exciting new position available to join our Pre-enablement team as a team manager. As a Team Manager for Pre-enablement you will manage and control the activities of your team whilst delivering specific KPI targets. As a field-based manager, you will be expected to offer technical leadership with a responsibility for team success.
What will you be doing?
As a Team Manager, your core responsibilities will be —
* Managing the field activity of your team whilst ensuring Health & safety policies and procedures are always adhered to.
* Working to NRSWA Guidelines.
* Monitor Team performance and activity. This includes pre-pull works, under 3 Meter small dig works.
* Implementation of new recruits/trainees into your team. Regularly assess trainees within your team through to sign off with Virgin Media.
* Managing daily completion rates, ensuring customers and client are kept fully updated.
* Maintain our company image, ensuring a good reputation is upheld at all times, when dealing with our clients and their customers.
* Resolve any issues raised by the technicians within your team and elevate issues outside your remit where appropriate.
* Use your own initiative and seize every opportunity to enhance customers overall experience.
* Ensure all complaints are promptly addressed, with minimal customer and client inconvenience and confirm satisfactory resolution on each occasion.
Requirements
* Communication - Ability to communicate effectively both orally and in writing.
* Decision-making and good judgement – Ability to make good and effective judgements when presented with available data.
* Influencing - Ability to influence others.
* Leadership and Vision – Ability to inspire team with a clear vision and purpose.
* Resilience – Ability to cope under pressure with maximum perseverance.
* Thought process – Ability to think laterally and constructively.
* Planning and Organisation – Ability to identify requisite steps to be taken in order to achieve specified objectives and ultimate team success.
* Accountability – Taking personal responsibility for actions of a team.
* Computer literacy – Ability to use computer applications such as MS Word and MS Excel, and to learn new computer skills where required.
* Personal presentation – requirement to maintain a professional level in relation to individual appearance at all times.
* Make a Real Difference: Your expertise will directly impact the rollout of groundbreaking telecoms projects, keeping Virgin Media at the forefront of the industry.
* Be Part of a Winning Team: Collaborate with a passionate and supportive team who share your drive for excellence.
* Embrace Continuous Learning: We invest heavily in your development, offering ongoing training and opportunities to expand your skillset.
* Unlock Your Potential: Enjoy a career path brimming with possibilities, where your contributions are valued and rewarded.
* Great Benefits: Competitive salary, pension scheme & heavily discounted Virgin Media products.
Ready to take your career to the next level? Apply today!
We are a company that embraces diversity and is committed to creating an inclusive workplace. We welcome applications from everyone regardless of race, ethnicity, religion, gender, sexual orientation, or disability.
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