Job Title: Franchise Business Manager / Operations Manager
Locations: Northwest / Scotland
Salary: £55,000 + car allowance & bonus
Join an exciting and dynamic team in the rapidly growing fast-food industry. These guys are a well-established franchise network with a strong presence in the Northwest and Scotland regions. As they continue to expand, they are seeking a motivated and experienced Franchise Business Manager / Operations Manager to drive the business forward.
We are looking for a results-driven and strategic-minded professional to oversee the management and operations of the franchise locations in the Northwest and Scotland. The ideal candidate will have a strong background in franchise management and a proven track record of optimizing operational efficiency coming from the hospitality space.
Responsibilities of the Operations Manager
1. Franchise Support: Provide guidance and support to franchisees, ensuring compliance with brand standards and operational procedures.
2. Performance Analysis: Analyse key performance indicators and financial data to identify areas for improvement and implement strategies to enhance overall business performance.
3. Training and Development: Collaborate with the training department to develop and implement training programs for franchisees and their staff.
4. Market Expansion: Identify and evaluate potential new locations for franchise development, working closely with the expansion team.
5. Relationship Management: Foster positive relationships with franchisees, suppliers, and other key stakeholders.
6. Quality Assurance: Implement and enforce quality control measures to maintain brand consistency and customer satisfaction.
The right Operations Manager
7. Proven experience in franchise management or operations management within the fast-food or restaurant industry.
8. Strong analytical and problem-solving skills.
9. Excellent communication and interpersonal skills.
10. Ability to travel within the Northwest and Scotland regions.
Job Title: Franchise Business Manager / Operations Manager
Locations: Northwest / Scotland
Salary: £55,000 + car allowance & bonus