A leading SaaS company in Greater London is seeking a Vice President of Customer Support. The role focuses on modernising and optimising global support functions to drive customer retention and EBITDA growth. Candidates should have 12+ years of SaaS support leadership experience and a proven track record in operational optimisation within Private Equity-backed environments. The position offers a chance to impact enterprise value expansion while leading a high-performance team. Join us to help make a real difference!
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