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Customer assistance manager - medical

Armagh
Pilgrims Europe
Manager
Posted: 14h ago
Offer description

Customer Agriculture Manager
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Location: UK & Ireland

The Opportunity
Pilgrim's Europe is looking for a Customer Agriculture Manager to play a key role in shaping sustainable, high-welfare agricultural supply chains. Acting as a trusted partner to our customers, you'll bridge commercial goals with farming operations, sustainability commitments, and regulatory requirements.
This is a highly visible role where you'll influence agricultural strategy, build strong customer relationships, and help drive resilience and innovation across our supply chain.
What You'll Do

Be the main contact for customers on agricultural matters
Deliver customer-led agriculture strategies aligned to commercial, welfare, and sustainability goals
Lead cross-functional agricultural projects that improve performance, resilience, and trust
Oversee customer agriculture data, KPIs, and reporting
Build strong relationships with farmers, industry bodies, and NGOs
Champion best-in-class animal welfare and sustainable farming practices
Horizon-scan for emerging agricultural trends, risks, and opportunities
What We're Looking For

Strong knowledge of agricultural production systems, xkybehq welfare, and assurance standards
Experience working with retail or foodservice customers within agriculture or food supply chains
Confident project management and stakeholder-influencing skills
Comfortable working with data, reporting, and customer requirements
Excellent communicator with a proactive, driven mindset
Willingness to travel across Pilgrim's Europe's supply chain

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