Job summary
We are looking to recruit an enthusiastic and highly motivated Junior Systems Officer (fixed term - 11 months) to work within the Corporate Systems Team to support the operation and development of Corporate information systems across TEWV.
The ideal candidate will be passionate in developing their career within IT at TEWV.
Experience in the NHS /Systems will be advantageous but not essential.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
Administrative Responsibilities - Create and maintain Standard Operating Procedures and knowledge documentation to support effective knowledge transfer, system support, and maintenance. Manage user accounts and access rights in line with role requirements and information governance standards. Information & Information Systems Manage and resolve corporate system support calls, ensuring service desk records are up to date and issues are resolved within agreed SLAs.
Administer system access, including user setup, role changes, and account deactivation, while maintaining accurate system administration and login records. Undertake comprehensive system testing, including creation of test scripts, to ensure developments are fit for purpose and deliver expected outcomes.
Staff Training & Development Support the development of training materials and user guidance for Corporate Systems.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Details
Date posted
25 March 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year per annum
Contract
Secondment
Working pattern
Full-time
Reference number
346-CORP-011-26-A
Job locations
Flatts Lane Centre
Flatts Lane
Middlesbrough
TS6 0SZ
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
Essential
1. GCSE Maths and English
2. A-Levels (Including ICT)
Desirable
3. ECDL or equivalent
Experience
Essential
4. Experience of a customer led service.
5. Experience of working with IT/Systems
Desirable
6. Experience of working in an IT/Systems environment
Knowledge
Essential
7. Highly developed computer literacy and Advanced keyboard skills
8. Good knowledge of standard PC applications (. MS Teams, Word, Excel)