Overview
We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality. With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates. We currently have over 750 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed! From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 7,000 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients.
What can we offer you?
We’re proud to offer a benefits package that supports our team in work and life. From enhanced flexibility and working from anywhere to your birthday off, an annual wellbeing allowance and our own discounts portal
* Private Counselling with a weekly confidential helpline available
* SimplyHealth private healthcare plan
* £150 Wellbeing Allowance per year
* Working elsewhere policy (4 weeks per year)
* Buy and sell annual leave scheme (upto 3 days per year)
What will you be doing as a Software Trainer
You will play a pivotal role in delivering engaging, effective, and client-focused training across the full iamproperty suite of products, ensuring our customers have the knowledge and confidence to maximise value from our technology solutions.
Working closely with our Onboarding, Customer Success, Support, and Product teams, you\'ll support clients throughout their journey—from implementation and go-live through to long-term adoption and optimisation. You\'ll deliver a blend of remote and onsite training, tailoring your approach to suit different audiences, learning styles, and business objectives.
* Deliver training across the iamproperty product suite
* Tailor training to different client needs and learning styles
* Support clients during onboarding, go-live, and post-launch adoption
* Provide best-practice guidance to maximise product usage and efficiency
* Deliver system demonstrations, walkthroughs, and refresher training
* Create and maintain training materials, guides, videos, and webinars
* Gather feedback and contribute to continuous improvement
* Build strong client relationships and work collaboratively with internal teams
* Stay up to date with product enhancements and industry trends
What are we looking for?
* Experience in software training, onboarding, or customer success
* Experience creating training content and resources
* Knowledge of estate agency, lettings, or PropTech
* Experience supporting software implementations
* Familiarity with Zendesk, monday.com, Microsoft Teams, or similar platforms
Next steps
We would love to hear from you if you are interested in this opportunity! Once you have clicked apply and submitted your application, if successful, a member of the Recruitment team will be in touch to chat more.
We encourage people of all backgrounds, identities and abilities to apply. We are committed to creating an accessible and inclusive experience for all candidates - if you need any reasonable adjustments to support your application or interview process, just let us know how we can help!
Thank you for the initial interest in joining iamproperty and we wish you luck moving forward in your application process!
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