Collections Officer £26,000 – £32,000 Hybrid Working – 3 Days Office Based We're looking for a relationship-focused Collections Officer to join a growing service-led organisation working closely with Local Authorities. This isn't a traditional high-volume credit control role. Instead, you'll focus on understanding billing requirements, investigating delayed payments, and building strong working relationships to ensure smooth and timely income collection. What You'll Be Doing: Managing and resolving outstanding payments from Local Authorities Investigating invoice queries and identifying root causes of delays Understanding funding and billing requirements across different authorities Building strong internal and external relationships Analysing aged debt and supporting process improvements What We're Looking For: Experience working with Local Authorities (essential) Background in a fee-based or contract-led service environment Strong communication and relationship-building skills Analytical mindset with good attention to detail Organised and proactive approach If you have experience working with Local Authorities and are looking for a relationship-focused finance role, we'd love to hear from you. Apply today or call us on 0115 960 7000 for more info.