Data and Support Engineer
Someone who can build Power Apps, learn ERP (Enterprise Resource Planning), help move toward a data platform using Power BI/Fabric.
(Not expecting this person to be able to be proficient in all areas but be willing to learn)
Power Platform, Fabric & Data Modelling
* Power BI (data modelling, DAX fundamentals)
* Power Query / ETL thinking
* Familiarity with Microsoft Fabric or modern data platforms
Application Development (Internal + Customer-Facing)
* Power Apps (Canvas + Dataverse) or equivalent low-code platform
* REST API integration mindset
* UX pragmatism (build usable tools, not demos)
* Understanding of security boundaries (internal vs customer apps)
Epicor / ERP + Manufacturing Systems Capability (ideally)
* Epicor (or similar ERP) experience very useful: BAQs, REST/API, upgrades
* SQL literacy (views, joins, performance awareness)
* Understanding of manufacturing concepts: BOMs, routings, work centres
* Ability to extract ERP data cleanly for reporting & forecasting
Support IT Operations
* Windows Server / Microsoft 365 / Azure AD troubleshooting
* Confident owning escalations (not just passing tickets)
* Fortinet Firewall
* Comfortable managing MSPs: SLAs, ticket quality.
Cyber Security & Risk Reduction
* Baseline cyber frameworks (Cyber Essentials / ISO-aware)
* Microsoft security stack familiarity (Defender, MFA, Conditional Access)
* Patch management & vulnerability awareness
* Can implement controls
Process, Documentation & Knowledge Capture
* Comfortable documenting systems and processes