IT Technical Engineer Onsite role supporting our clients within the Birmingham area Are you passionate about technology and committed to developing your career in IT? Sharp IT Services presents an exciting career opportunity to support our SME clients within the Brimingham area. This is a career opportunity, not just a job. Building your career is what we do, join our team and we will use your combination of technical knowledge and great communication skills to deliver quality advice and guidance to our clients, get to know and understand our clients, and deliver excellence to them alongside your Helpdesk team and watch your career in IT take off. In this role you will work with set of clients, acting as either the IT Manager or alongside their IT Manager, building trusted-adviser relationships, and providing input, guidance and steering them to make the right long-term decisions about their IT infrastructure. Knowledge and Experience · Ability to build and maintain relationships with various stakeholders in different environments. · Have experience in client-facing roles · You should be able to deliver tasks to meet deadlines · Always deliver your work in line with best practice · You should be up to date with the latest Microsoft Technologies with knowledge of the Microsoft Cloud being essential · Intermediate-Advanced administration and troubleshooting skills in Microsoft 365/Office 365, Hyper-V and other virtualisation platforms. · Experience of setting up and supporting on premise server hardware and software, including Exchange, firewalls, antivirus, backup expertise and networking skills. Qualities · We are looking for a friendly and hardworking individual · Have excellent verbal and written communication skills · You will have a drive to develop your career through training · You will have a positive and flexible approach to your work · Be diligent in the delivery of your tasks and able to follow process · Can prioritise and manage own workload · Operate in a professional manner · Have a calm and measured approach in pressured situations