General Manager - Leisure Hospitality Venue
£36,000 – £40,000 per annum + Performance Bonuses
Are you a dynamic leader with a hands-on approach and a passion for operations? Do you thrive in a fast-paced, customer-focused environment? We're looking for a General Manager to take charge of a high-energy leisure venue in Watford.
This is an exciting opportunity for someone with strong operational experience who can lead from the front, energise a team, and consistently deliver outstanding customer service. If you love working with people, solving problems on the ground, and driving performance, this role is for you.
What You’ll Be Doing:
* Taking full ownership of site operations, ensuring everything runs safely, efficiently, and profitably
* Leading, training, and developing a junior team to deliver best-in-class customer experiences
* Managing budgets, stock, staffing, and financial reporting with precision and integrity
* Driving local marketing, outreach, and upselling to boost footfall and revenue
* Maintaining high standards in health & safety, compliance, and facility upkeep
* Being visible and involved—this isn’t a desk job, it’s a leadership role on the ground
What We’re Looking For:
* Minimum 18 months’ management experience (Assistant Manager level or above) in a leisure, hospitality, sports or retail environment
* Proven operational and financial management skills
* High energy and a proactive, can-do attitude
* A natural team builder with excellent communication and leadership qualities
* Someone who thrives on delivering exceptional customer service
* Flexible and committed to working shifts, including evenings and weekends
Bonus Points If You Have:
* Experience managing high-volume venues
* Passion for motorsport or active leisure
* Knowledge of health & safety procedures and standards
What’s In It For You:
* Competitive salary plus performance-based bonuses
* A fun, fast-paced working environment
* Opportunities to develop your leadership career
* Be part of a passionate, close-knit team who love what they do
Ready to lead from the front and take your career to the next level?
Apply now and join a growing business that rewards energy, initiative, and results. Your recruiter for this role is Helen Horton, Account Director at Love Recruitment. Apply now to be part of something extraordinary. Helen and Love Recruitment specialise in roles across the fitness and leisure sectors.