Tenant Liaison Officer Halifax / Bradford
Location: Halifax / Bradford
Hours: Monday to Friday, 8:00am 4:30pm
Pay: £14.00 per hour + £10 per day car allowance + 25p per mile mileage
Contract: Temporary Ongoing (Permanent Opportunity Available)
We are currently recruiting for an experienced Tenant Liaison Officer to join a busy planned works team covering Halifax and Bradford. This Tenant Liaison Officer role is ideal for someone with previous experience in social housing, planned maintenance, refurbishment, or construction who thrives in a customer-facing environment.
As a Tenant Liaison Officer (TLO), you will act as the main point of contact between tenants, residents, site teams, and contractors during housing improvement works. The successful Tenant Liaison Officer will ensure residents are informed, supported, and fully updated throughout the lifecycle of the project.
Key Responsibilities:
1. Acting as the dedicated Tenant Liaison Officer for residents undergoing planned works
2. Contacting tenants prior to work commencing to arrange access
3. Explaining the scope of works, timescales, and contractor details clearly
4. Delivering Resident Information Packs as part of your Tenant Liaison Officer duties
5. Providing regular updates via telephone, email...