Operations & Scheduling Coordinator
Location: Ramsgate
Salary: Circa of £25,400 per annum
Hours: Monday to Friday, 8:00am to 5:00pm, with 1 hour lunch break
We are recruiting for our client who are a long established, family run group within construction, engineering and building services, who are seeking an experienced Operations & Scheduling Coordinator to join their Ramsgate office. This role is ideal for someone with strong administrative skills and experience in organising schedules, coordinating workloads ensuring a smooth and efficient customer experience.
Key Responsibilities:
Provide consistent, reliable support to engineering and operational teams.
Arrange appointments with clients/tenants and confirm access details, allocating jobs to engineers efficiently to meet SLAs and optimise workloads.
Log incoming customer calls, recording priorities, access details, risks, and triage them to ensure responses meet SLAs.
Ensure engineers have sufficient, well planned workloads each day.
Update customers and clients following visits, including outcomes, next steps, and new appointments
Raise and track material orders required for work tasks, coordinating with stores and suppliers.
Prepare reports following callouts and chargeable works, assisting with approvals and invoicing packs as needed.
Maintain accurate and compliant records and systems.Person Specification:
Experience in coordinating schedules, workloads and efficient project delivery.
Possess strong IT and database skills.
Experience within construction, engineering, or technical industries.
Knowledge of compliance, health & safety, or quality systems is desirable.Benefits:
Life insurance
Company pension
25 days holiday + bank holidays
Private medical insurance
Health & wellbeing programme
Cycle to work schemePlease note: We can only accept applicants who have the full Right To Work in the UK and live within a 30 to 45 minute commute to the Thanet area.
Email: (url removed)
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
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We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles