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Clerical officer - internal only

Swansea
Swansea Bay University Health Board
Clerical officer
Posted: 3 November
Offer description

Job overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY SWANSEA BAY UNIVERSITY HEALTH BOARD, ELIGIBLE AGENCY WORKERS, SBU VOCATIONAL TRAINEES OR SBU VOLUNTEERS.

To provide administration support to specific areas within the Radiology Directorate as required.

To provide admin support to all staff within the radiology directorate and create and mange appointments for all imaging modalities.

Main duties of the job

An exciting opportunity has arisen to join our Radiology Team, based at Singleton Hospital.

We are looking to recruit a full and part time post, Monday – Friday, 8:30-5pm.

The successful candidate will need to be able to organise and prioritise own workload and work on their own initiative.

They should have good numeracy skills, some background knowledge of radiology procedures office administration experience and a good knowledge of Microsoft Office 365 packages.

Duties will include:

Providing administration support to specific areas within the Radiology Directorate as required.

Providing and distributing reports for specific areas of work to the relevant teams.

If you are driven, enthusiastic, and are suitably qualified, this post will offer an exciting new challenge.

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

Person specification

Qualifications & Knowledge

Essential criteria

1. A Levels or equivalent
2. Numeracy and literacy skills
3. ILM management level 3 qualification or equivalent operational experience
4. Radiology specific competency – understanding of the patient requirements and associated examinations
5. An understanding of service provisions. Knowledge of the data Protection Act To participate in Mandatory Health Board training including, Fire, Violence and Aggression, Manual Handling & Major Incident Training

Desirable criteria

6. ECDL or equivalent computer courses

Experience

Essential criteria

7. Previous clerical experience is essential in a healthcare environment
8. Experience using Patient Information Systems
9. Managing and supervising of other staff
10. Managing non routine queries

Aptitude and abilities

Essential criteria

11. Ability to work as part of a multi-disciplinary team and focus on patient care and service provision.
12. Keyboard skills
13. Good interpersonal and communication skills
14. Ability to demonstrate tact, sensitivity and diplomacy
15. Ability to follow policies and procedures accurately and maintain consistency
16. Ability to identify and raise problems appropriately
17. A self-motivated individual with the ability to relate well to clinicians and other members of staff
18. Able to maintain confidentiality

Desirable criteria

19. Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Other Essential Criteria

Essential criteria

20. Ability to travel within geographical area.
21. Able to work hours flexibly

Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

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