Start your career in tech with a leading managed services provider. Trinity Managed Services is offering an exciting opportunity for a motivated and tech-savvy individual to join our team as an IT Support Apprentice. This role is ideal for someone looking to gain hands-on experience while working towards a recognised qualification in a dynamic and supportive environment. At Trinity, we provide innovative IT solutions to clients across various sectors, and were passionate about developing the next generation of IT professionals. If youre enthusiastic about technology, eager to learn, and ready to take the first step in your IT career, wed love to hear from you. In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: 1. Using the telephone to answer incoming support calls 2. Hands on repairing hardware 3. Resolving issues in office 365 4. Providing support remotely 5. Configuring new devices and processing new starter requests 6. Involvement in password resets and anti-virus configuration
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