People analytics and systems assistant

People Analytics and Systems Assistant

People Analytics and Systems Assistant

1. Type: commercial
2. Firm: Accountancy
3. Salary: £25 - 27,000
4. Location: Crawley
5. Leading Accountancy firm based in Crawley see a People Systems Assistant to Join the HR team. They are transforming to a cutting edge cloud-based system. This role will provide effective and proactive support to the People Analytics and Systems Team, acting as a first point of contact for system and process queries, supporting the maintenance, enhancements, and upgrades to systems, reporting and analytics along with responsibility for maintaining the internal People SharePoint sites.Core Duties will include:
6. Acting as the first point of contact for queries received in relation to set systems and processes, including, but not limited to:
HR Systems Software
Recruitment and on-boarding software
Online workflow and processes including holiday, sickness, leavers and movers
Employee benefits software
Learning management software
Salary review software
Performance review software
Simple reporting requests from any of our HR Systems
In addition, the role will also:
Deal with queries via the HR Systems Inbox, including ownership of the issues/tasks through to successful resolution or escalating as appropriate
Updating the Intranet sites with new material as and when required, proactively highlighting other pages which may need to be updated or reviewed as a result
Support the team in maintenance, enhancements and upgrades to the above systems and processes.
Support the team in the implementation of new software, including testing
Support GDPR and Data Governance policy and processes
Taking responsibility for any other duties considered to be within the scope of the role.

Ideal Candidates must have the following:

7. An aptitude for systems-related work such as query resolution, data collation, report production and analysis

Strong levels of accuracy and attention to detail
Ability to coordinate and prioritise multiple tasks whilst working to meet deadlines
Excellent communication and organisation skills
Experience of working with confidential and sensitive data
A team player, with the ability to establish effective working relationships with colleagues
Proactive and motivated, displaying a positive attitude
Intermediate/Advanced level understanding of Excel
Previous SharePoint authoring experience desirable

PLEASE CONTACT SHARON DEACON