FRENCH SELECTION (FS)
Bilingual Export Customer Service Administrator (French, Spanish or German)
Location: Burnley
Salary: £27,000 per annum plus bonus
Ref: 8192CS
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8192CS
The company: A long-standing British manufacturer with international operations and a key focus on sustainability.
Main duties:To provide outstanding customer service to clients and support the Export department.
The role:- To respond to customer enquiries in a timely manner to ensure any issues are resolved
- To provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend.
- To process orders through the system and follow up as necessary
- To provide customers with export support in regards to lead times and delivery information
- To support internal departments with product or stock information
- To ensure customer information is recorded accurately and update on the system when necessary
- To monitor outstanding orders and follow up accordingly
The candidate:- Fluent in either French OR Spanish OR German to business standard - Essential
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