Overview
Mitie are currently looking to recruit a Security Operations Manager to oversee the branch and business plan ensuring the division are delivering to agreed objectives/targets. Our Operations Manager will be responsible for the managing of the day to day operational running of the branch through effective management of staff and customers. The Operations Manager will work closely with the Regional Management Team to provide excellent customer service, employee satisfaction and ensure that all business-related tasks are completed in a timely fashion - further ensuring regional operational growth plans.
Responsibilities
* Ensuring employee welfare checks are completed
* Help complete monthly branch-based business report
* To recruit, motivate and train all employees operating out of the branch ensuring correct manning and optimal resource profiles
* Manage customer requirements through provision of visit reports where required
* Conduct and monitor staff appraisals of direct reports. Set clear objectives, support and develop all direct reports and ensure appropriate succession plans are in place
* Build, maintain and manage positive relationships
* Act as Duty Manager for the manned guarding business in branch on a rota basis with other Operational Managers
Qualifications Requirements
* Full clean driving licence
* Front line SIA licence
* At least 2 years security industry experience
* Financially aware
* Good interpersonal skills
* Proven experience in problem solving
* Strong people management skills
Company information & Benefits
Since 1987, Mitie's 76,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Hours: 45 hrs per week - Monday to Friday (Flexibility will be required as the hours will be varied with a rotational duty management roster to support operational needs)
Package: Salary of £40,411.56 + company car & fuel card, holiday and other benefits. We offer a virtual GP, Salary Finance scheme, Choices lifestyle benefits platform, MiDeals, cycle-to-work scheme, and various pension and share plan options.
We award our employees with Mitie Stars as recognition for their hard work, with monthly cash prizes and a yearly top prize of £10,000. We are committed to training and development across diverse learning resources to support career progression.
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