Description
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POSITION SUMMARY
The Surgical Services Specialist is responsible for driving strategic sales initiatives in an assigned territory– to include identifying, qualifying, and closing new business bookings opportunities. The SS Specialist is accountable for designing and executing a territory plan centered around Agiliti Surgical Services as part of the Equipment Value Management framework.
PRIMARY OBJECTIVES AND RESPONSIBILI T IES
Time and Territory Management
1. Understands strategic position in industry and territory.
2. Establishes long term goals in territory and can develop annual and quarterly goals that create a clear pathway to achieving the long-term goals.
3. Manages time and resources to ensure that work is completed efficiently and on schedule.
4. Embraces Customer Relationship Management tools to effectively manage sales territory and execute sales objectives.
5. Demonstrates a working knowledge of the specific markets (Including Acute Care, Long-term Care etc.)
6. Effectively leverageslocal Territory Executivesand cross functional subject area experts to execute on growth strategies within assigned territory
Customer Aligned Sales Process
7. Adapts to customer needs and buying process; adjusts messaging and sales process accordingly.
8. Conveysinformation to customers in a clear, compelling way that will positively affect their thoughts and actions.
9. Identifies, qualifies, and closesbusiness opportunities in assigned territory and demonstrates anability to strategically assess and approach a territory to optimize and execute a sales plan.
10. Keepscustomer commitments, resolvescustomer problems, and exceedscustomer expectations.
11. Effectively managesinternal sales process by leveraging appropriate resources (Territory Executives, Operations Counterparts, and Corporate Resources.)
12. Conductsbusiness reviews with customers.
13. Manages external customer relationships (doctors, hospitals, and surgery center personnel) through regularly calling on client locations.
Insight Selling Methodology
14. Translatesthe benefits of solutions, products,and services to customers involved in the decision-making process based on understanding of their individual needs and/or business problems to solve.
15. Possesses an in-depth understanding of customer needs and challenges to effectively deliver insights during each customer interaction.
Equipment Value Management
16. Articulates how the EVM framework drives meaningful improvements to equipment workflows within hospitals while simultaneously improving quality, reducing costs, and elevating patient experiences.
17. Stays current onallAgiliti’sservice offerings and sales trainings.
QUALIFICATIONS
18. BS/BA degree in business, sales, or marketing.
19. Operating Room knowledge and medical device sales experience.
20. 2+ years healthcare sales or related experience required.
21. Experience working in a team-based selling environment preferred.
22. Previous experience selling services is preferred.
23. Must be available to travel up to 50%.
24. Must hold a current, valid, and unrestricted driver’s license. Must have a safe driving record based on Agiliti policies.
KNOWLEDGE, SKILLS, AND ABILITIES
25. Operating Roomand Surgical Workflowknowledge
26. Has the focus, persistence, positive outlook, and discipline to meet the personal demands of a sales role.
27. Anticipates problems or opportunities and takes immediate action to address them.
28. Follows through on commitments and agreements.
29. Sets challenging personal and business goals and demonstrates tenacity toward achieving those goals.
30. Communicates effectively, both written and verbally, to internal and external partners.
31. Sets high standards of performance, quality, and accountability for self and others. Guides by example.
32. Professionally presents and conveys our services using the Challenger Sales methodology, utilizing available tools such as whiteboarding and virtual meetings when applicable.
33. Builds strong cross-functional internal relationships.
34. Comprehends and understands Sales Incentive Plan, budget, and District Profits & Losses.
35. Speakscompetently about all clinical equipment found in hospital environments as well as solid comprehension of hospital finance, reimbursement, regulatory, and safety practices.
D ISCLAIMER
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.
Primary Job Location:
Baltimore District
Additional Locations (if applicable):
Richmond District
Job Title:
Surgical Services Specialist
Company:
Agiliti
Location City:
Elkridge
Location State:
Maryland