Technical Sales Advisor – Overview We are seeking a highly capable and motivated Sales Support & Technical Advisor to join our team. This role supports customers, contractors, and installers by providing technical product guidance, preparing accurate quotations, and assisting with system design. You will play a key part in ensuring projects progress smoothly from initial enquiry through to final installation. The ideal candidate is customer-focused, technically confident, and able to balance proactive sales support with sound administrative and organisational skills. Key Responsibilities Customer & Contractor Support * Act as a primary point of contact for customers, contractors, and installers. * Provide clear and accurate technical product advice. * Understand customer requirements and recommend suitable solutions. Sales Support & Quotation Preparation * Prepare competitive and accurate quotations based on project specifications. * Follow up on enquiries to secure orders and support sales targets. * Maintain high-quality communication throughout the sales cycle. System Design & Technical Input * Interpret and understand schematic drawings and technical documents. * Produce basic CAD room layouts or mark-ups for proposed systems. * Assist with system design to ensure compliance with performance and regulatory requirements. * Provide technical support to the installer team during project delivery. Project Administration & Coordination * Manage the entire process from enquiry to installation, ensuring smooth handovers and timely progress. * Liaise closely with internal teams and our network of installers. * Maintain accurate records, documentation, and project tracking. Skills & Experience Required * Excellent interpersonal and communication skills with a strong customer service mindset. * Demonstrable experience in sales support, technical sales, or customer-facing technical roles. * Ability to read and interpret schematic drawings. * Ability to produce basic CAD drawings (experience with AutoCAD or similar desirable). * Good understanding of Building Regulations relevant to system installation (industry-specific knowledge preferred). * Strong administrative skills with the ability to manage multiple projects simultaneously. * Organised, proactive, and able to work independently as well as part of a team. Desirable * Experience working with contractors, installers, or within a construction-related environment. * Background in engineering, building services, HVAC, renewable energy, or similar technical fields