Telecoms Support Engineer Salary: £26,000 – £28,000 Location: Milton Keynes – Office-based, 5 days per week About the Role We are working with a well-established telecoms company in Milton Keynes seeking a Telecoms Support Engineer to join their team. You’ll be the first point of contact for incoming calls and queries, helping customers with internet and network-related issues. This role is perfect for someone with existing IT/networking experience, but we’re also open to graduates eager to start a career in IT/Telecoms. Key Responsibilities Respond to customer queries via phone and email, diagnosing and resolving technical issues. Provide support for networking, internet connectivity, and VoIP systems. Configure and troubleshoot routers, switches, firewalls, and VPNs. Escalate complex issues to senior engineers when required. Essential Skills Excellent verbal and written communication skills. Solid understanding of networking concepts (LAN/WAN, VPNs). Knowledge of SIP protocols. Experience with routers, switches, and firewalls. What’s on Offer Salary up to £28,000, depending on experience. 25 days annual leave. Company pension scheme. Eye care scheme. How to Apply If you’re interested in joining a friendly and supportive telecoms team, apply today – we’ll be in touch shortly.