My client based on the outskirts of Huntingdon are currently recruiting for a Commercial Manager to join their team on a full-time permanent basis. You will be responsible for the effectiveness of the Commercial Team and ensuring administration processes work effectively.
OFFICE BASED ROLE – NOT HYBRID
Monday – Friday 9am – 5pm
Own Transport required due to the location
Salary - £30-35,000 DOE
Packaging Experience Required to be considered for this role.
The Commercial Manager is responsible for assisting in daily needs and managing the company’s general processing activities to ensure the efficient and smooth day-to-day operation of the department. You will be expected to work successfully with other team managers to assist in the effectiveness of meeting customer and supplier needs and requirements. The Commercial Manager is also responsible for daily stock control and analysis, providing necessary information and guidance to managers and colleagues.
Duties and key responsibilities:
Build relationships and trust with customers, suppliers and colleagues through open and interactive communication
Communicate and co-ordinate with internal departments
Work collaboratively with management team to enhance the day-to-day operations of the business and ensure positive and timely outcomes
Support Commercial Team staff members
Delegate work to staff together with managing own workload and output
Provide training where required on in-house systems and processes
Promote staff development and training
Understand and ensure compliance with ISO 9001 QMS policies and procedures
Ensure compliance with all regulatory accreditations including FSC, EPR and BRC
Administrative responsibilities:
Deal directly with customers and suppliers by telephone, email and face to face where necessary
Identify and assess customers’ needs to achieve satisfaction
Process purchase orders, sales orders and goods receipts
Raise sales invoices / delivery notes
Registering, matching and posting purchase invoices
Progress purchase orders
Issue debit notes
Book in supplier deliveries
Stock control and analysis
Reporting for customers
Respond to customer enquiries and process complaints where necessary
Obtain initial price or updated price from suppliers
Negotiate with suppliers
Create, update and fully maintain, new or existing specifications on bespoke enquiry database
Create new parts or superseded parts on Intellect
Assist area sales managers in the preparation of customer quotations
Arrange samples from suppliers
Send artwork, colour swatches and pallet specifications to customers for approval
Liaise with suppliers on received non-conformance goods
Manage and direct phone calls
Adhere to company Health and Safety Policy
Key Skills
Excellent team management skills with the confidence to lead and motivate both collectively and individually
The ability to manage your own workload and supervise the work of others simultaneously
The ability to develop and maintain successful working relationships with customers, suppliers and team members across the business
Customer focused, with service and customer satisfaction being key priorities
Excellent negotiation skills
Good time management and the ability to prioritise work
Strong organisational skills with the ability to multi-task
The ability to work under pressure
Attention to detail
Excellent standard of numeracy
Excellent interpersonal, oral and written communication skills being able to communicate effectively by telephone, email and face to face
Active listening skills
The ability to adapt and respond to different types of character
Flexibility and adaptability to changing workloads
A problem-solving approach to work
Good level of IT skills including Outlook, Excel & Word together with bespoke in-house systems
If you have the skills and experience listed above please send your CV to or call (phone number removed).
INDHUN