Forest & Groundcare Technician
Keeping our customers working — when their equipment matters most
At MacGregor Industrial Supplies, we don't just repair equipment…
we keep businesses running, contractors working and customers moving.
From landscapers and estates to farms and golf courses — when their machinery stops, their day stops.
That's why we're looking for a hands-on, customer-driven Technician to join our busy Forest & Groundcare Service & Hire team.
If you enjoy fault-finding, fixing problems properly (not just quickly), and take pride in quality workmanship — this is a role where your work genuinely makes a difference.
What the role is really about
You'll be responsible for servicing, repairing and preparing equipment to the highest standard — but more importantly, you'll be helping customers get back to work safely and efficiently.
This role isn't just workshop-based engineering.
It's about ownership, reliability and doing the right thing for the customer every time.
What you'll be doing
Fix it right first time
Diagnose faults across a range of Forest & Groundcare equipment
Carry out service, repair and testing work to a high standard
Complete pre-delivery inspections so equipment leaves ready to perform
Operate and set up machinery in line with manufacturer guidelines
Keep customers moving
Work closely with the Parts team to ensure availability of components
Prioritise urgent repairs and support emergency call-outs
Maintain accurate job records and service documentation
Prepare hire equipment to dependable working condition
Take pride in the workshop
Maintain tools, plant and workspace safely and professionally
Carry out vehicle checks and report defects
Ensure workshop standards reflect the quality we promise customers
What success looks like
You'll thrive here if you:
Take responsibility and follow jobs through properly
Care about quality — not shortcuts
Understand customers rely on you to do their job
Stay calm when priorities change
Work well independently but support the wider team
What we're looking for
Essential
Mechanical engineering qualification (SVQ / City & Guilds / HNC or equivalent)
Strong fault-finding ability
Full driving licence
Good communication and teamwork skills
Problem-solver with a practical mindset
Desirable
Experience with 2-stroke & 4-stroke engines
Groundcare or professional landscaping equipment
Golf course equipment or quad bikes
Mechanical & electrical diagnostics experience
Why join MacGregor Industrial Supplies?
We're a values-led business — we don't just say it, we work this way:
Customer First – our repairs keep customers operating
Do the Right Thing – quality and safety always matter
Be the Best – continuous improvement in skills and standards
Community Spirit – supporting each other across departments
Future Focus – investing in people and equipment