Job Title: Sales Support Manager - Travel & Experiences
Industry: Luxury Concierge and Travel
Location: Hampton Court, UK
Salary: Competitive Salary package
About the Company:
A luxury concierge and experience company, curating world-class travel, dining, and entertainment experiences for an elite global clientele. From tailor-made getaways and Michelin-starred dining to courtside seats and VIP hospitality, we craft unforgettable moments for those who expect the extraordinary.
Role Overview:
We’re seeking an exceptionally organised and proactive Sales Support Manager to bolster our luxury travel and lifestyle sales operations. This key role bridges client service, sales coordination, and event logistics—playing a vital part in delivering flawless experiences, particularly across our high-end travel offerings.
Key Responsibilities:
- Act as the central liaison between clients, suppliers, and internal teams
- Support the travel sales process: preparing bespoke proposals, booking forms, and itineraries
- Raise invoices, track milestone payments, and oversee credit control
- Maintain and update CRM with client profiles, preferences, and booking data
- Coordinate logistics for luxury travel bookings and experience delivery
- Monitor travel inventory, ticket allocations, and partner availability
- Prepare polished client decks, travel quotes, and sales collateral
- Liaise with global luxury partners to confirm rates, availability, and VIP access
- Provide administrative support across the travel and sales departments
Skills & Attributes:
- Exceptional organisation and multi-tasking abilities
- Articulate communicator, both written and verbal
- High attention to detail and service excellence
- Proficiency with Microsoft Office and CRM platforms
- Prior experience in luxury travel, concierge, or sales support roles preferred
- A proactive, solutions-focused attitude with a passion for luxury experiences
What We Offer:
- A dynamic, high-performing team in the luxury lifestyle space
- Daily involvement in exciting, high-end travel and events projects
- Real opportunities to grow in a brand that’s redefining elite experiences