A well established facilities critical cleaning company based in Sutton are seeking a Support assiatnt to join there team on a temp to permanent basis. Contract support assistant job description To provide dedicated, high-level support to the Operations Manager by acting as a central point of coordination for all cleaning service contracts, daily site updates, and client communications. This role ensures the Operations Manager is fully informed and equipped to make timely decisions by delivering concise daily reports, tracking service performance, and flagging operational needs. By managing contract specifics, liaising with clients, and maintaining compliance documentation, the objective is to streamline workflows, reduce administrative burden, and enhance service delivery across all sites—functioning as the Operations and Area Manager’s right hand in driving operational excellence Service Contract Oversight * Maintain a tracker for all cleaning contract services — Daily cleaning, ad hoc services, Planned PPM, specialist cleans * Highlight specifics like cleaning frequencies, shift patterns, supply requirements, and client preferences. * Monitor renewal dates, trial periods, and SLA terms that impact operations Daily Reporting to Operations Manager Each morning, send a concise status update with: * Update the Ops Manager for each site, highlighting requirements, changes, service adjustments or any...