Volunteer Benefit Support Advisor | Renaissance UK
Join us to apply for the Volunteer Benefit Support Advisor | Renaissance UK role at Renaissance UK.
Are you experienced in benefit claims and support? If you want to make a real difference by helping people find solutions to their problems, this role is for you.
What difference will you make?
Your expertise will enable clients to live life to the fullest.
What are we looking for?
* Friendly and polite
* Non-judgmental
* Understanding of client confidentiality
* Good listening skills
* Emotionally mature
* Reliable and trustworthy
* Understanding of, or willingness to learn, personal and professional boundaries
* Ability to take direction
* Basic IT skills
* Previous experience as a benefit advisor
What will you be doing?
Renaissance UK is a charity based in the North West, operating across Lancashire, Blackpool, and Blackburn with Darwen. We focus on community-based substance use and sexual health services, supporting individuals to reduce harm and move forward in their lives through empowerment. Our values include Respect, Dignity, Accountability, Empowerment, and Innovation.
Your key tasks will include:
* Supporting clients with benefit advice, including PIP and Universal Credit claims
* Maintaining confidentiality of all information discussed within the service
* Attending relevant training sessions
* Demonstrating the organisation's values and principles in your actions and behaviours
Additional Information
Seniority level: Not Applicable
Employment type: [Specify if available]
Industry: Health, Wellness & Fitness
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