Join to apply for the Customer Service Advisor role at EE
3 days ago Be among the first 25 applicants
Join to apply for the Customer Service Advisor role at EE
Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE.
Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what’s coming next.
You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
* Agreatstarting salary of£25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
* Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
* Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
* Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
* Hugediscounts of EE & BT products including your Mobile and Broadband – saving youhundredsofpoundsevery year
* Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
* Volunteering days, so you cangive backto your local community
* Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Telecommunications
Referrals increase your chances of interviewing at EE by 2x
Sign in to set job alerts for “Customer Service Advisor” roles.
Cardiff, Wales, United Kingdom 1 month ago
Merthyr Tydfil, Wales, United Kingdom 1 day ago
Caerphilly, Wales, United Kingdom 1 week ago
Markham, Wales, United Kingdom 1 month ago
Cardiff, Wales, United Kingdom 2 weeks ago
Pontypool, Wales, United Kingdom 2 weeks ago
Newport, Wales, United Kingdom 2 weeks ago
Bridgend, Wales, United Kingdom 2 weeks ago
Swansea, Wales, United Kingdom 3 weeks ago
Caerphilly, Wales, United Kingdom 3 weeks ago
Port Talbot, Wales, United Kingdom 3 weeks ago
Customer Service Agent - PART TIME - Jersey Airport
Retail Customer Advisor (Cwmbran) - 12 hours
Customer Service Agent - FULL TIME - Jersey Airport
Jersey Marine, Wales, United Kingdom 4 hours ago
Bridgend, Wales, United Kingdom 3 weeks ago
Abergavenny, Wales, United Kingdom 2 days ago
Customer Service Advisor - Business Moves
Retail Customer Service Associate- AI Trainer
Pentrebach, Wales, United Kingdom 3 weeks ago
Caerphilly, Wales, United Kingdom 1 week ago
Caerphilly, Wales, United Kingdom 6 days ago
Cardiff, Wales, United Kingdom 1 month ago
Cardiff, Wales, United Kingdom 2 weeks ago
Bridgend, Wales, United Kingdom 3 weeks ago
Pentrebach, Wales, United Kingdom 3 weeks ago
Abergavenny, Wales, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr