JOB DESCRIPTION
Contract Type: Permanent (Full-Time)
Shift patterns: Monday To Friday
Location: Peterborough - PE2 6XE
WHAT DOES THE ROLE ENTAIL?
As part of your normal duties, whilst maintaining excellent health and safety practices, you will:
1. To exceed and manage customer expectations by co-ordinating the handover of all company ECOS scheme vehicles to employees and affiliates.
2. Ensure that the end to end experience for the customer is exceptional and that the handover of their new vehicle and the inspection of their return vehicle is thorough and to standard.
3. Work as part of a team to ensure the processes and standards in the handover center are adhered to making the customer facing environment as comfortable as possible.
4. To carry out all return vehicle inspections thoroughly, to agreed standard and timescales
5. To carry out all inbound vehicle inspections and manage any issues in a timely manner
WHAT DO WE NEED FROM YOU?
6. Previous experience in the automotive industry (essential)
7. Experienced Inspections and vehicle estimating
8. Excellent customer service skills (essential)
9. Full UK Driving License (essential)
10. Knowledge in latest paint and SMART / Clever repair technologies
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
11. Free confidential 24/7 GP service
12. Hundreds of discounts (including retail, childcare + gym)
13. Affordable loans & enhanced pension scheme
14. 24/7 employee support service for you (+ family) with access to free counselling and much more:
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging:
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
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