Director of Housing Environment and Communities
Are you ready to lead transformational change in housing and communities? Our client seeks a dynamic and strategic Director of Housing Environment and Communities to drive excellence in service delivery and community engagement.
Purpose of the Role
The Director will spearhead the Housing Environment and Communities service, ensuring effective management of the Council's asset portfolio while delivering outstanding value and services for residents. You will shape a strategic vision that aligns with the Council's growth agenda, enhancing public engagement and fostering civic pride.
Key Responsibilities
* Strategic Leadership – develop and implement a comprehensive business plan for Housing Environment and Communities; ensure operational service delivery meets high standards and remains financially sustainable; challenge existing processes to create lean, efficient services.
* Landlord and Customer Management – provide strategic direction for professional landlord services across commercial and residential properties; maximise income through timely rent collection and effective tenancy management.
* Property and Contract Management – oversee asset management and lead the development of a lifecycle asset strategy; manage procurement and contract relationships with service providers to ensure quality service delivery.
* Business Development – identify and develop new business opportunities while maintaining strong relationships with clients and partners; ensure compliance with legislative requirements and implement policy changes effectively.
* Public Realm Services – lead the delivery of high-quality public services, including parks and waste management, ensuring they meet customer needs.
Qualifications and Experience
* Substantial executive-level management experience in a large organisation.
* Recognised professional qualification (e.g., RICS, RIBA).
* Proven track record in property and asset management, with a focus on customer‑centric outcomes.
* Strong experience in strategic contract management and transformational change delivery.
Skills Required
* Strategic leadership and people management capabilities.
* Excellent communication and interpersonal skills to effectively engage with stakeholders.
* Strong analytical skills to interpret data and drive business development.
* Commitment to promoting equality, diversity, and inclusion in all service delivery aspects.
Why Join Us
* Impact: Shape the future of housing and community services in our borough.
* Collaboration: Work alongside passionate professionals dedicated to community enhancement.
* Growth: Opportunities for professional development and continuous learning.
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