Parking Patrol Officer / Customer Service‑Reading Station
Full Time - 40 Hours Per Week - 5 Days out of 7 - £13.45 Per Hour
Are you good with customers? Take pride in your work? Have a full UK Driving license and an SIA License? If this sounds like you, then read on!
Responsibilities
* You will patrol the car parks according to the work rota.
* You will park vehicles in a way that maximises space.
* You will enforce parking rules in accordance with company policy.
* You will make safe and report any car park structure defects.
* You will complete daily documents in accordance with company policy.
* You will answer enquiries from the public and client and report as appropriate.
* You will carry out First line Maintenance of Pay & Display Equipment and ANPR Camera equipment.
* You will carry out cleaning duties across the car parks which will include litter picks.
* You have a good knowledge of IT skills.
* Assist the supervisor with matters arising.
* Assist customers that are in distress or that need assistance.
* Maintain good relationships with both customers and clients.
* You will assist with cash collection duties as and when required.
Qualifications
* A background in customer service.
* Good written and spoken communication skills.
* You must be approachable and work well in a team.
* Self‑motivated and proactive.
* A flexible and positive attitude.
* Full UK Driving licence is required for this role.
* SIA licence is required for this role.
* Knowledge of parking industry and processes preferred but not essential.
Must be 18 or over to apply.
We are committed to ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
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