What will you be doing?
* Benefit calculations, either by a manual calculation, using a proforma and by using the relevant pension's administration system calculation routine
* Working through relevant checklists for each individual case and following procedures
* Understanding that appropriate authorisation is required before releasing information
* Preparing bulk mailings of annual newsletters, pension increases etc.
* Communicating with members and other third parties
* Gaining and applying knowledge of clients through day to day work, speaking with colleagues and partners and referring to the scheme's administration guide and specific notes
* Being aware of what is scheme specific and not necessarily applicable for all schemes
* Ensuring compliance with LCP procedures when completing cases
* Keeping up to date with changes in legislation
* Understanding preservation, statutory increases, contracting-out (including GMPs) and the current pensions tax regime
* Drafting non-standard letters where required
* Recognising non-standard cases (e.g. part-timers)
* Showing awareness of the General Data Protection Regulations and applying these at all times
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