We are seeking an apprentice to join our business who has a desire to learn and grow their career within a fast paced and supportive environment.
Job Overview
* Daily monitoring of loan applications through our bespoke CRM
* Calling applicants to update them/gain additional information as required to progress their application
* Processing loan applications over the telephone or supporting the completion by customers online
* Answering queries from loan applicants and our retail suppliers whose customers are making the application
* Checking for and being mindful of non–compliant applications
* Ensuring applications are progressed and completed within the relevant time frames
* Conducting ‘delivery of goods’ satisfaction calls
* Identifying alternative finance solutions i.e. secured or commercial loan options
* Keeping up to date record of process for management reporting
* Liaising with Customer Service staff regarding specific applications or the release of funds to retail suppliers.
Training to be provided
* L3 BTEC Diploma in Business Administration
About Ideal4Finance T/A Ideal Sales Solutions Ltd
Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and retail finance.
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