Independence and Wellbeing Practitioner – Suffolk County Council
This role offers a unique opportunity to support adults across Suffolk in living independently and improving their wellbeing. You will work within Home First, alongside social work teams, health professionals and the voluntary sector.
Post Details:
* Address: Various locations in Lowestoft – Hybrid
* Salary: £28,598 per annum (pro rata for part time)
* Hours: Various – Flexible working options available
* Contract: Permanent
* Posts 1-3: Home First, Hamilton House, Lowestoft, NR32 1DE – 37 hours per week.
* Post 4: Flexible Care and Support Team, Riverside, Lowestoft, NR33 0EQ – 37 hours per week.
* Posts 5-6: Hospital to Home Team, The James Paget Hospital, Lowestoft, NR31 6LA – 37 hours per week.
* Post 7: Flexible Care and Support Team, Riverside, Lowestoft, NR33 0EQ – 24 hours per week, with an Occupational Therapy focus.
Your Role and Responsibilities
* Carry out customer assessments and reviews to identify personalised, high-quality outcomes.
* Communicate effectively with customers, their families, advocates and professionals.
* Respond to urgent needs with energy and resilience, maintaining a positive approach under pressure.
* Make a meaningful difference to the lives of Suffolk residents, with excellent supervision and support throughout.
Post 7 Focus
This position centres on working as a Trusted Assessor, evaluating functional ability and offering guidance, equipment, adaptations, assistive technology, and access to community resources. The role emphasises reablement and Digital Care solutions, promoting independence and wellbeing.
You will need
* Strong communication skills to engage effectively with customers, families, advocates, and professionals.
* The ability to respond swiftly and effectively to urgent situations.
* Resilience and a positive attitude when working under pressure.
Teams
Home First
Join our supportive and passionate Home First team, where we work together to help people regain independence and stay in their own homes. This collaborative, person‑centred service values every team member and offers opportunities to grow and make a real difference.
Flexible Care and Support Team
The FCST is a responsive and adaptable service that works across localities to meet emerging needs, supporting hospital discharges and complex dementia care. Colleagues collaborate closely with hospital teams and community services to deliver high‑quality, flexible support where it’s needed most.
Hospital to Home Team
This team supports adults to return safely and confidently to their communities following a hospital stay, using the Suffolk Signs of Safety and Trauma‑Informed Restorative Approach. Weekend working is required.
Empowering Everyone
We welcome applications from all individuals, especially from groups that are currently under‑represented in the organisation.
Contact
Posts 1-3: Annabel Cook (she/her) or Lee Clarke (he/him) – 01502 521550.
Post 4: Kirstie Jenkins (she/her) or Nicki Baggott (she/her) – 01502 674554 / 01502 674574.
Posts 5-6: Jason Peek – 01502 674578.
Post 7: Leah Ellingham (she/her) – 01502 674517.
How To Apply
1. Read the Job and Person Profile.
2. Click 'Apply Now' to start your online application.
3. Upload a supporting statement indicating how you meet each criterion in the Person Profile. Use the Supporting Statement Template, Arial font size 11, max two A4 pages.
Benefits
* Up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
* Membership of a competitive Local Government Pension Scheme (LGPS)
* Travel, lifestyle, health and wellbeing benefits
* Performance‑related annual pay progression, plus annual cost‑of‑living pay increase
* Training and encouragement to expand your knowledge
* Variety of career development opportunities
* Diverse and active staff networks
* Flexible working options, with the right to request flexible working from your first day
Closing date
11.30pm, 20 November 2025.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. DBS checks or police vetting will be required for relevant posts.
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