Overview
Gas Technical Auditor role at BOXT.
Job Title: Technical Auditor (Gas)
Location: Leeds - Office Based Role
Are you an experienced gas engineer looking to utilise your skills in an office environment? Or have previous experience as a Technical Gas Auditor and are seeking a new challenge? This could be the perfect opportunity for you.
Responsibilities
* This is an office based role where you will deal remotely with onsite installations issues.
* Assist engineers offering technical solutions on the phone or via live chat.
* Offer technical support to other departments e.g. Compliance and aftercare.
* Communicate clearly to customers offering solutions, recommendations, and reassurance.
* Carry out desktop audits on all completed installations looking for compliance issues that may require the engineer to re-attend if the job is not 100% compliant.
* Update BOXT admin platform regularly to ensure all recommendations, technical knowledge and information is recorded for each job.
* Review internal/external audit information.
* Train other members of staff on the process and procedures on how to report a gas leak.
* Have excellent communication skills both verbal and written.
* Driven to deliver a quality service and good customer outcome.
* Able to work well under pressure.
* Have excellent Customer Service Skills.
* Be a supportive team player and detail oriented.
* Computer literate.
* Prepared to learn new skills.
* Any other duties which may be required from time to time by the Management Team and Board of Directors, in the course of your employment with BOXT.
Experience And Qualifications
* ACS Qualifications (CCN1, CENWAT essential)
* Other qualifications (unvented hot water, LPG, other appliances) desired
* A minimum of 5 years gas experience (installation, repair, service of domestic gas boilers)
* Previous experience in field supervision or management desirable
* GCSE (or equivalent) in Maths and English
* Full UK driving licence
About Us
When you join BOXT, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club – among others. Backed by Brookfield and a part of the HomeServe group. And part of a team that works together to empower our customers' homes and lives.
* A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
* A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
* Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
* Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
* Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quietmark approved.
* Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group.
Benefits
* 30 days of annual leave (plus bank holidays)
* On-Site Parking
* Free tea, coffee, fruit, and breakfast
* Modern offices
* Social events
* Ongoing training and development opportunities
* Enhanced Family Friendly Benefits
* Private medical cover*
* Company pension
* Death in service benefit*
* After probationary period
How To Apply
If you’d like to join the BOXT team, please send an email with your CV and tell us why you think you’d be a great fit for this role and our team.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Utilities
Referrals increase your chances of interviewing at BOXT by 2x
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