Haven Hertfordshire, England, United Kingdom
2 days ago Be among the first 25 applicants
Our Support Centre is in Hemel Hempstead Herts; we operate a hybrid working model and have 700 amazing team members across our support centre.
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Head of Proposition & Strategic Growth
Hemel Hempstead (Hybrid – 3 days in office & occasional UK park visits as required)
Competitive salary + bonus and benefits
Your Opportunity
We’re looking for a visionary and commercially astute leader to shape Haven’s long-term growth strategy. As our Head of Proposition & Strategic Growth, you’ll serve as the strategic intelligence hub for the business, responsible for maintaining comprehensive market awareness and competitive positioning analysis across all operating markets to support the development of exciting growth strategies for the business. You’ll also work closely with senior leadership to enhance and evolve our future growth capital investment programme across both pitches and guest proposition, and lead the planning of major, high impact strategic projects to directly drive growth.
This role offers a unique opportunity to influence both immediate and long-term profitability, while working closely with senior leaders across the business on key strategic projects. It will suit someone who can blend a strong commercial / analytical background with a creative approach to strategy.
Day-to-day
* Monitor market conditions, competitor activity, and consumer trends.
* Deliver forecasting models and market analysis to inform strategy.
* Define and align target customer segments across the business.
* Lead high-impact strategic projects from concept to delivery.
* Develop and maintain long-term pitch capital investment plans.
* Optimise pitch development, design, and phasing for maximum return.
* Support the creation of winning guest propositions and park transformations.
* Produce investor-ready market intelligence and growth strategy documents.
* Collaborate with Exec leaders to align strategic priorities.
* Ensure post-investment reviews drive future project success.
What We’d Like You To Bring
* Demonstrable experience in strategic planning, market research, or business development.
* Strong analytical and market forecasting skills.
* Experience leading strategic projects with measurable results.
* Exceptional stakeholder engagement, including with C-level executives.
* Knowledge of sales, marketing, operations, finance, and development functions.
* Proven ability to translate complex strategies into actionable plans.
* Advanced Excel/data analysis capabilities.
* Adaptability, resilience, and a growth-focused mindset.
* Industry experience in leisure, hospitality, or tourism (desirable).
What’s In It For You?
* 25 Days Holiday + Bank Holidays + Holiday Buy Scheme
* Annual bonus
* 20% discount on both Haven and Warner Hotels holiday for you, family and friends
* Comprehensive wellbeing support
* Access to the Bourne Leisure corporate box at the O2 Arena, London
* Exclusive discounts with corporate partners
* Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
* Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is defined by our exceptional people and teams. At Haven, we prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves. We operate a hybrid working model, with 50% of your working week spent at the office, and occasional Park or external events.
Recruitment process
The interview process may involve up to 3 stages and may include a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity, equity, and inclusion are at the heart of who we are. We encourage applications from all backgrounds and communities and are happy to discuss any reasonable adjustments or flexibility, including part-time or job-share options. For assistance or reasonable adjustments while applying, please contact resourcingteam@bourne-leisure.co.uk.
Seniority level
* Executive
Employment type
* Part-time
Job function
* Marketing and Sales
Industries
* Travel Arrangements
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