As a Regional Manager you'll be tasked with continually growing sales and delivering against key KPI’s against colleague and customer service metrics. You'll also consistently implement and execute priorities which drive great customer experience.
The role of a Regional Manager will require you to play a pivotal role to engage, inspire and coach our Autocentre management teams to deliver exceptional standards and drive amazing customer service across our garages.
You'll be passionate about delivering service that matters to our customers, through leading a customer focussed culture where great recruitment, training, development, and recognition ensures we have great colleagues.
We’re proud to be a diverse, fast-growing business, and you’ll find your role rewarding in every sense. We'll make sure you have access to the right training to thrive in your new job where you will act as a custodian and role model our values:
* One Halfords Family,
* WOW Our Customer
* Be Better Every day
* Pride In Expertise.
To be successful in this role you will need to be able to demonstrate Key skills and experience including:
* Delivering against customer metrics, through coaching/training in the moment to ensure that our customers have a great experience.
* Excellent Communication and interpersonal Skills both verbally and in writing
o Having a strong track record in leading teams to deliver outstanding results, and the ability to support the delivery of the strategic plan.
o A track record of success in delivering against sales targets
o Experience of managing capability and performance of teams.
o Being able to evidence commercial acumen.
o A track record of meeting compliance standards across health and safety.
o IT proficient, with experience of working with Microsoft Word, Excel and PowerPoint, and the aptitude to learn in-house systems
o Experience of labour force scheduling
o Field experience required.
A full valid driving licence is essential.
What’s in it for you:
*
o Competitive Salary
* Monthly paid performance related bonus that is uncapped.
* Colleague discount scheme across our autocentres and retail stores.
* Wheels discounts scheme on essentials such as groceries, shopping, insurance, days out, restaurants and more.
* Family & Friends Discount Events
* Trade Price Bike scheme & & Cycle to Work Scheme
* Join the Share save scheme with a 20% discount on shares.
* Pension Scheme & Life Assurance
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.