Ticketing Executive - Birmingham / London / Homebased UK Wide
Salary and benefits Up to £30,000 DOE plus bonus & excellent benefits Contract length Permanent, Full time Locations UK wide and home-based
Locations
Ticketing Executive - Birmingham / London / Homebased UK Wide is available in the following locations:
1. Home-based
2. England
3. Bedfordshire
4. Berkshire
5. Bristol
6. Buckinghamshire
7. Aylesbury
8. Cambridgeshire
9. Cambridge
10. Peterborough
11. Cheshire
12. Chester
13. Cleveland
14. Cornwall
15. County Durham
16. Durham
17. Cumbria
18. Derbyshire
19. Devon
20. Exeter
21. Plymouth
22. Dorset
23. East Sussex
24. Brighton
25. Essex
26. Gloucestershire
27. Cheltenham
28. Gloucester
29. Greater London
30. Central London
31. Greater Manchester
32. Manchester
33. Hampshire
34. Portsmouth
35. Southampton
36. Herefordshire
37. Hertfordshire
38. Humberside
39. Hull
40. Kent
41. Lancashire
42. Lancaster
43. Preston
44. Leicestershire
45. Lincolnshire
46. Merseyside
47. Liverpool
48. Middlesex
49. Norfolk
50. Norwich
51. Northamptonshire
52. Northumberland
53. North Yorkshire
54. York
55. Nottinghamshire
56. Oxfordshire
57. Oxford
58. Shropshire
59. Somerset
60. Bath
61. Taunton
62. South Yorkshire
63. Sheffield
64. Staffordshire
65. Stoke-on-Trent
66. Suffolk
67. Surrey
68. Tyne and Wear
69. Newcastle-upon-Tyne
70. Warwickshire
71. West Midlands
72. Birmingham
73. Coventry
74. West Sussex
75. West Yorkshire
76. Bradford
77. Halifax
78. Leeds
79. Wakefield
80. Wiltshire
81. Salisbury
82. Swindon
83. Worcestershire
84. Redditch
85. Worcester
86. Wales
87. Caernarfonshire
88. Cardiganshire
89. Carmarthenshire
90. Clwyd
91. Wrexham
92. Denbighshire
93. Dyfed
94. Flintshire
95. Glamorgan
96. Cardiff
97. Swansea
98. Gwynedd
99. Mid Glamorgan
100. Monmouthshire
101. Newport
102. Pembrokeshire
103. Powys
104. Scotland
105. Aberdeenshire
106. Aberdeen
107. Angus
108. Dundee
109. Argyll and Bute
110. Ayrshire and Arran
111. Banffshire
112. Berwickshire
113. Caithness
114. Clackmannanshire
115. Dumfries
116. Dunbartonshire
117. East Lothian
118. Fife
119. Inverness-shire
120. Inverness
121. Lanarkshire
122. Glasgow
123. Midlothian
124. Edinburgh
125. Moray
126. Nairn
127. Perth and Kinross
128. Perth
129. Renfrewshire
130. Stirling and Falkirk
131. Sutherland
132. West Lothian
133. Western Isles
134. Wigtown
135. Northern Ireland
136. Belfast
We have a fantastic, new opportunity for an experienced Ticketing Executive to join a leading Tour Operator. Working within our client's Reservations Service Team, the successful candidate will be responsible for ensuring that tickets are issued accurately and on a timely basis and actioning schedule changes quickly and efficiently.
Ticketing and GDS experience is essential for the role and in return, our client can offer a highly competitive salary up to £30k plus bonus and excellent travel industry benefits.
For more information, please see our website for further details, or apply online.
Role of Ticketing Executive:
137. Ensure that all queues are kept up to date including: schedule changes, general, web, native and re-issues,
138. Ensure that all Q’s are checked at the end of the day to ensure that all tickets have been issued.
139. Monitor fuel, tax and fare increases and ensure that agents and clients are notified and deadlines are met.
140. Assist with the BSP Ticket Audit
141. Monitor schedule changes and ensure that agents and customers are advised of scheduled changes and then action changes.
142. Advise the crisis team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed.
143. Assist with airline refund and ensure they are processed within set guidelines.
144. Investigate any ADM’s received and ensure that if required they are disputed with the airlines.
145. Ensure that E-tracker refunds are kept up to date and processed from the reports
146. Complete rebooking of flights, hotels and transfers when needed.
147. Out of hours support when required on a Rota basis or to cover sickness.
Skills required for the role:
148. Minimum 2 years in airline reservations/ticketing role using a GDS
149. Exceptional customer service skills
150. Great attention to detail and accuracy
151. Ability to remain calm working in a highly pressurised environment
152. Ability to organise, prioritise and manage own workload to tight deadlines
If you’re interested in learning more about this Ticketing Executive role, please press the apply online button now!