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Order taker & fulfilment coordinator

Bawtry
Coordinator
£24,327 - £26,801 a year
Posted: 16 October
Offer description

Step into the heart of our supply chain.As our Order Taker & Logistics Fulfilment Coordinator, you'll be at the centre of our supply chain operations—capturing customer orders with precision, coordinating deliveries with our fleet and logistics partners, and keeping customers informed every step of the way. From resolving order discrepancies to generating performance reports and supporting peak periods, your work will directly shape the efficiency of our logistics and the satisfaction of our customers. If you thrive in fast-paced environments and love turning complexity into smooth execution, this is your opportunity to make a real impact.What You'll DoProcess customer orders via phone, email, and digital platformsVerify product codes, quantities, and delivery instructionsEnsure timely order processing aligned with SLAsResolve order discrepancies and missing detailsSchedule and monitor deliveries with transport planners and logistics partnersKeep customers informed on order status and changesHandle and escalate customer queriesMaintain accurate records of interactions and resolutionsSupport peak periods and assist the Lead CoordinatorWhat You BringPragmatic, resilient, and solutions-focusedClear, confident communicator with a customer-first mindsetComfortable with numbers and written communicationExperienced with planning tools and logistics systemsCollaborative and constructive in challenging situationsFunctional StrengthsProven experience in fast-paced logistics and order-taking environmentsStrong continuous improvement mindsetSolid understanding of logistics planning systems and processesExperience & EducationOperational efficiency and relationship-building skillsPositive, proactive communication styleCustomer service excellenceThis is more than coordination—it's your chance to shape performance and customer satisfaction. Ready to make an impact? We'd love to hear from you.In addition to this rolewe also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:Bonus schemeEnhanced holiday entitlementContributory pension schemeAccess to the Tarmac Reward website with discounts on retailers, holidays, etc.Access to our Employee Assistance helpline for free and confidential adviceAccess to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ, Parents & carers, Ability, Wellbeing, Female voice and menopauseTraining and development opportunitiesInterested? Why not click here to find out more? Go on are you ready to build your future?Tarmac, a CRH company, is an equal opportunity employer.We arecommittedto creating aninclusivework environment for all employees andactivelyencourage applications from all sectors of the community.Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.Tarmac TarmacCareers Ordertaker Logisticsfulfilment Customers Coordinator LI-CW1Tarmac Trading Limited

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