About the Role We are seeking a Cloud & Infrastructure Engineer to support and develop our IT platforms and services across cloud and end-user environments. This role combines hands-on responsibility for day-to-day IT operations with opportunities to contribute to the ongoing improvement of our cloud platform and security posture. You will play a key role in maintaining reliable, well-run systems across Microsoft Azure and Microsoft 365, while also supporting colleagues with laptops, devices, printers, and general IT enquiries. Alongside this, you will contribute to the continued operation of our Cyber Essentials certification and support the organisation’s journey towards ISO 27001, helping embed strong security and operational practices as the business continues to mature. This is a practical, varied role suited to someone who enjoys being close to both the technology and its users, while developing broader skills across cloud, infrastructure, and security. Key Responsibilities Maintain and support end-user IT services, including: * Laptop and device provisioning and configuration * User accounts and access management * Printers and peripheral devices * Responding to day-to-day IT support requests Assist with the configuration and operation of Entra ID (Azure AD), including user lifecycle management, groups, and Conditional Access policies. Support, administer, and improve Azure and Microsoft 365 enviro...