Your newpany
Hays have partnered with a leading tels organisation to appoint an experienced project or programme delivery professional for aplex retail transformation. If you're an experienced delivery professional, with experience in retail or tels on fast-paced retail/estate-based transformation initiatives then we want to hear from you.
Length: 12-months + extension
Rate: £600 - £650/day via Umbrella
Location: London/Newbury
Hybrid: Yes (2-days in either office)
Your new role and what you'll need to succeed
As the Senior Project/Programme Manager, your key experience/responsibilities will include:
1. Lead end‑to‑end delivery ofplex, multi‑workstream retail transformation programmes, turning strategy into clear, actionable plans.
2. Drive seamless cross‑functional execution across Retail, Tech, Property, Finance, Legal, HR, and Franchise partners.
3. Shape programmemunications and executive updates, ensuring clarity, alignment, and effective senior stakeholder engagement.
4. Own programmeernance, risks, issues, financial tracking, and decision‑making frameworks to keep delivery on time and on budget.
5. Build strong relationships across diverse teams, influencing at all levels to embed new operating models and improvemercial and operational performance.
6. Experience deliveringplex transformation initiatives within either a retail or tels environment will be essential to be considered for this role.