Training Development & Engagement Specialist
International Data Corporation (IDC) is seeking a dynamic and contracted Training Development & Engagement Specialist (Contractor) to design, coordinate, and facilitate scalable business-specific training and development programs. This role is instrumental in building a repository of training content that promotes consistency, scalability, and standardization of delivery across IDC's Research & Data organization.
This role reports to the Business Operations team and partners closely with internal subject matter experts (SMEs). The ideal candidate combines project management discipline, instructional design best practices, and change enablement expertise, with strong familiarity using tools like Adobe Learning Manager and training authoring tools.
Why IDC?
IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.
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Responsibilities
* Training Development & Facilitation: Design, develop, and facilitate effective and engaging learning programs, including e-learning, instructor-led (virtual & in-person), and blended learning experiences.
* Collaborate with business leaders and SMEs to conduct training needs analysis.
* Create standardized training toolkits including job aids, quick reference guides, facilitator guides, and post-training reinforcement assets.
* Support change management efforts through communication and learning strategies aligned with business transformation.
* Apply principles of instructional design and adult learning theory.
* Ensure accessibility and inclusive learning design.
* Utilize evaluation models to assess training effectiveness and iterate on content.
Engagement & Learning Operations
* Build and maintain a structured content library/repository in a centralized location (SharePoint, etc.).
* Track and report on training participation, completion, and effectiveness via data-driven dashboards and analytics.
* Establish a learning calendar in alignment with strategic business initiatives.
* Lead feedback collection mechanisms: post-session surveys, pulse checks, learner interviews.
Qualifications
* Bachelor's degree in Education, Instructional Design, Organizational Development, Business Administration, or equivalent experience.
* 5+ years in corporate training, L&D, or organizational effectiveness roles.
* Demonstrated experience designing and deploying content using LMS platforms (Adobe Learning Manager, Workday Learning, Cornerstone, etc.).
* Advanced knowledge of e-learning tools.
* Familiarity with project management methodologies (Waterfall, Agile), tools (Smartsheet, Monday.com), and content versioning systems.
* Excellent verbal and written communication skills, and comfort with executive-level reporting.
* Proven ability to influence and drive adoption across matrixed teams.
* Strong facilitation skills for both technical and non-technical audiences.
* Experience supporting global learning initiatives that span across time zones.
* Certification in instructional design, change management (Prosci), project management (PMP, PMI-ACP), or L&D tools (ATD, CPTD) (Preferred).
* Familiarity with analytics dashboards (Power BI, etc.) for training effectiveness reporting (Preferred).
About IDC
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.
IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions without regard to disability, race, color, religion, gender, gender identity and expression, sexual orientation, marital status or other categories protected by law.
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